This message has been classified Non-VIL by CUSTOMER, CARE (COR), Vodafone Idea on Thursday, March 25, 2021 at 11:28:25 AM. Kindly visit Vi app and Vi website for any query related to Vi and all links is mention in my signature. Without customer permission, this fraud company debiting the amount. Get Vodafone TV: 1800 80 50 14: FREE: Customer Care (from Vodafone mobile) 1907: FREE: Customer Care (from other mobile operator) 1907: FREE: Customer Care (from landline) 1907: Call Save, 31c / call: Technical Support (from Vodafone Mobile) 1907: Free: Network Crew (from Vodafone Mobile) 1907: FREE: Network Crew (from all other phones) 1907: Call Save, 31c / call On 23rd I got a call from vodafone officer and she intimated me that there was surplus amount of Rs.73 something . You can easily access Vodafone Live chat for any kind of services. Consider your business model. Key takeaway: Provide appropriate knowledge. 5) When I call 9823098230 both call recorded with your customer care Hadapsar 3 person also Vodafone support is also active on twitter on the handle @VodafoneIN. Pay Monthly. Do not click links or open attachments unless you recognize the sender and know the content is safe. While speed of response is important, many companies underestimate the importance of quality assistance. Even am not using the benifits of the plan . Vodafone Business - great deals on mobile, landline and broadband from Ireland's leading provider. Worst Service. Vodafone Office with OneDrive customers. To provide each customer with a timely and helpful response, Comcast’s Twitter account is managed by a team of people who can quickly offer technical support and troubleshooting tactics for a variety of issues. Sent: Thursday, March 18, 2021 6:40 PM #Attention! This meant the clinic could continue its founder’s legacy and give great care while putting the safety of patients and employees first. Hi this is Priyanka Vodafone No- 8586978898) this is my corporate number i m continuously follow up for my corporate currant bills because in my bills lots of changes required like GST number,Address,and bills are not provide proper mentor,we hare total 14 numbers but all numbers are not showing in one bill please help me out of this. From: appellate.upw@vodafoneidea.com [mailto:appellate.upw@vodafoneidea.com] 6) for 70 Rs wher the credit given pls inform with proof. 11th February, Mr Amir, at 11:00 AM informed that it would take three days for the problem to resolve. Remember, in addition to losing a customer through poor customer service, you can also lose customers when you make things too complicated. Escalation of complaints can be done by contacting the nodal officer. Reference 2: M032516129 Such dumb procedure from postpaid to prepaid. Always providing mismatching info from vodafone officers, nodal officers and customer care. Vodafone India Limited It’s all about customer delight! @NikeSupport is a prime example of customer service done well. And my number is 8883735518. Please make sure to improve your network quality. Unlimited broadband downloads. From abroad / non-Vodafone phone: +35312038232 (normal rates) Useful links. As a result, you’ll likely want to respond to mentions and inquiries quickly. the gallery agents are only want commission , they don;t bother about post care of customers . We value your association with us and always look forward to assist you. 7838403605, On January 11th, 2018, I credited my phone with Rs 509 (unlimited calls- weekly 1000 minutes, and 1GB per day for 3 months), By mistake on 12th January, i credited my phone with 198 Rs (unlimited calls and 1GB per day for 28 days). In the case of Comcast, their customers are looking for specific help to fix their problems. If you set automatic tweets throughout the night, do you also need to respond to replies and questions? Plz resolve. Vi Customer Care pin 736204 India BASHUDEV ROY From: Dhirendra Singh [mailto:dhirendra.singh@livehindustan.com] If you have a complaint, there are several ways in which you can let them know about it. 39656, PO Box 27727 Doha Qatar) “You, Your” means you the customer. Please locate / track the Vodafone mobile number +91 9570292247 customer and handed over to nearest police station. Address: Vodafone India Limited. VI Social Media Customer Care. From Vodafone phones: 1907 for Billpay, Broadband, Landline & TV. What do you think? These guys are now using personal mobile numbers for promotion and the customers are getting troubled.This is against the norms of TRAI. If you would like to know any Offers, Special Plans Calling, SMS or Internet Data or need help for joining Vodafone or planning to buy a new Vodafone broadband etc. Would you like to know which companies are doing this best? 24/7 support in the. CUSTOMER CARE HAS NO ANSWER ABOUT THIS DOWNLOAD. From: CUSTOMER, CARE (COR), Vodafone Idea Here are 4 companies with exceptional customer service on Twitter and key takeaways to help you improve how your customers perceive your company on Twitter. I paid a sum of Rs.980 on dec 6 as 2 month tariff. (iv) The docket number of the appeal will be communicated to you. I am helpless. shopping-trolley-mid. Switch to Vodafone Broadband today from €30 per month for the first 12 months when you buy online. Now-a-days, continuously get receive unused & unwanted spam calls from lots of customers care call no. Sujana Get number. If your customers are likely to contact you with technical issues, it may make sense to staff your Twitter team with knowledgeable personnel who can answer technical questions quickly and accurately. They also want to know how to file such a complaint and how long it takes for the complaint to be resolved. Hi, As per call with Vodafone customer care No. Vodafone not give me proper resolution they no need to customers care. i m affected since 16th feb. due to this blocking of number i missed my son’s admission in mumbai . Regards, Called for that a couple of times and it was solved after two times of confirmation that it will be resolved soon. This message has been classified C2 – Vodafone Idea Internal by CUSTOMER, CARE (COR), Vodafone Idea on Wednesday, March 31, 2021 at 9:25:37 PM. You want to carefully consider the hours you are present on Twitter and be there when you’re needed. Message TOBi. Thank you, Seamless Around-the-Clock Customer Service. Useful links. From: appellate.upw@vodafoneidea.com [mailto:appellate.upw@vodafoneidea.com] Am a basic mobile user. The average response time was 5.1 hours with 10% of companies answering within an hour, and 93% of companies answering within 48 hours. Plz resolve. Your email address will not be published. Or, you can call customer care on the numbers below. They are lying and providing me false information. Is your mission to bring in more revenue, attract better leads, or increase exposure for your company or clients? From: CUSTOMER, CARE (COR), Vodafone Idea [mailto:CustomerCare@vodafoneidea.com] Call free from your Vodafone mobile: 191 in the UK +44 7836 191 191 from abroad. (CIN No: U32200MH1992PLC119108), of RS850 which i dint used i wanted take action against. The Nodal Officer can be contacted anytime from Monday to Friday, between 9:30 am and 6:00 pm. full network chi a. Thirdclass network with hight quality of uneducated care employe no one can solved the prob.of network issue’s. Why my Sim Card deactivated 3 times 16th Oct 2018 to 31st Oct 2018, As you can see from the images below, Nike Support has tweeted over 160K times, whereas the Nike handle has only tweeted around 11K times. I registered complaints so many times. If their television connection is out, they want to know how to repair whatever is broken. No internet speed in main city …… just 2G speed …..I like to change my Vodafone number into Airtel ….. customer service is skip my call……. As said in last 4 year there was no ISD calling made by me, hence entry under ISD is wrong but Vodafone just copying records from itemized bill and asking this is genuine billing and pay the same & unable to produce any further evidence. Yesterday night in my Vodafone no:9924746311 has recharge done of rs.5 The email address is vodafonecare.mum@vodafone.com. salkumar hat T&Cs apply. Needs solution for this issue. A large number of issues can be complained against with respect to the services provided by Vodafone such as New voice connection, New data connection, Tariff plan/promotion offer, Data plans, Activation/Deactivation of services, Duplicate Bill, DND Service, Change of company, Network voice issues, Network data issues, Tariff plan/promotion offer, Billing related, Vodafone caller tunes app, myVodafone app, Vodafone website etc. consumer court to register Complain against Vodafone India and register a FIR against Vodafone India . Website: http://www.MyVi.in Request your guidance to take this legal action on Vodafone. The appeal will be decided within 39 working days from the date of filing your complaint. 9411044088 and i unable to call me anywhere […], Vodafone has been charging me for a service called Sms pack @Rs149/- + tax for over 30 months after discontinuing it. Please help me to change the number on which i have to do the recharge. Subject: RE: Regarding on 9690011277 network issue, it’s a porting from idea to vodaphone. Your service request number UPW-V00373314269. Do you provide customer service on Twitter? My Vodafone mobile no is not working. 9627165688, Regards & Thanks A large number of complaints have been filed against Vodafone for deficiency in service. Mob. And mentally herest by vodafone. There was problem in their billing too. I am not pay any vas Services charges because its not my fault .all your executives ignoring all complain I am very disappointed with services. He explained a plan with INR 666/- having 1500 minutes national/local minutes and unlimited internet with speed upto 1.5GB at 3G and free unlimited after 1.5GB is consumed at slow speed. Though my number was dead for 1 month nearly they charged me usual tariff. If I pay the amount then only can shift the port. Sent: Monday, March 22, 2021 6:48 PM Helpline. Sent: Thursday, March 25, 2021 11:28 AM Vodafone customer care not answer properly regarding recharge done etc, we have same problem we called 3 to 4 time but nobody can give proper solution me. By having a single Twitter handle dedicated to answering all customer service questions, you make the lives of your customers much easier. Chat to us for a faster response. +91 22 71715000 +91 22 24963645, See How to file consumer complaint against PayTM, Vodafone support is also active on twitter on the handle @VodafoneIN. Your service request number: UPW-V00369285586. We would like to apologize for the inconvenience caused to you. Sure, a lot of airlines do this now. If you have purchased OneDrive for Business as an add on, you can cancel at any time by contacting customer care … In our 12th annual social media study (46 pages, 60+ charts) of 5,200+ marketers, you'll discover which social networks marketers most plan on using, organic social activities, paid social media plans, and much more! I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries. Search; Contact Us. This will help the Appellate Authority to get your entire case history. This is to inform you that today about 10:40 AM I have received a call from Mobile no. It has been my worst experience as this number belongs to all my financial, personal and business institutions which is dependent on OTP based operations now a days. CVC Circular On How To Complain Against Corruption, How to file consumer complaint against PayTM, complaints have been filed against Vodafone, Paytm havent given payment to third party after deducting from my account, Vodafone Complaints: Overcharged for months scammed, unbilled amount on my vodafone postpaid 9411044088. A quick response that isn’t helpful can be as good as no response at all. They told me outstanding balance as Rs.301. Peninsula Corporate Park Plz help to customer issue resolve. Mr vikash from delhi zone idea cellular agent-8851403511 ported in to idea for geting commission on 16th feb. on follow up he assured me to give a new idea sim for sharing vodafone -idea network . In my bank account 5 Rs debited but recharge not seen in my no. Are there specific times of the day or night you need to be available? Description. I would like to follow up again to improve your network quality at dehradun as well kanpur. Vodafone India Limited Sir actually yesterday i have done one transaction from my paytm account whose mobile no. The complaint has to be filed in the district consumer forum of the city. They constantly respond to followers on Twitter, whether it’s about their apparel, Fuel Band or other products. I can’t even port this number because it requires 90 days of period before you could initiate the porting. Pls help me out, My self Dr. Dushyant Barot, i go to your vodafone store, MeghMalhar Complex, Ground Floor, Shop No. Personal. In this, the user has to provide the Tele Marketer Number or Header and also state whether there has been unsolicited commercial communication. Taharabad village n there is very big prob to ur network 4g network is impossible for area..but no 4g network is dosent that singal prob. Atul Shah Airtel is best in terms of customer services at least you are heard there. Vodafone is one of the giant telecommunication experts in Africa, Vodafone is a force to reckon with. Vodafone's Customer Care On Twitter: It looks like Vodafone has began using Twitter as an extension of its call center services. Subject: Re: Regarding on 9690011277 network issue, it’s a porting from idea to vodaphone. Called nodal officer regarding the issues,she told that she needs some time and will revert back within 2 hours. Plz resolve. I have made multiple request to Vodafone to share me convincing proof of evidence, that will force me pay the bill. Fuck off and get lost. Kindly refund my amount as soon as possible. please arrange to resolve my issue . SINCE LAST 4-5 MONTHS I AM FACING NETWORK PROBLEM IN CITY LIKE MUMBAI I HAVE COMPLANE TO YOUR CUSTOMER CARE ALSO BUT I HAVE NOT RECEIVED AN PROPER RELY FROM THEIR SIDE . I’m going to highlight a few salient points of this case: Suddenly 9 I received msg your vodafvodafone tv activated without subscribe how its activate I call to cus care they are not ready to listening my problem and in un nessarery Laughing I call 4,5 time they are cut my call and at mid night approx 2 clock again I recived 3 more Services activated that time I am sleeping how its posible no body take services action I want port this no to othet network due to that tpye issue but i an unable to send mags . dear sir He asked me to share my other bank account details i.e. I have repeatedly sent emails that my number 8100620661 is ported on 2nd March 2019 . Ganpatrao Kadam Marg Do you use Twitter to stay connected with your customers? Useless very cheap behavior with the customer. Business. (iii) The complaint docket number must be provided while contacting the Appellate Authority. OneDrive add on customers. You might also want to consider having a plan in place for crises or when the volume of inquiries on Twitter are higher than expected. Call us. Vodafone claims to value the opinion of customers and likes their service to be as complete as possible. Vodafone Care can also be accessed at 198 (toll free) on a 24 X 7 basis. Sent: Monday, March 22, 2021 4:50 PM Vi Appellate Desk. The appeal to the Appellate Authority has to be: (i) Filed within 90 Days of the expiry of the complaint/request resolution time limit specified by Vodafone care. Name: Ms. V Rodricks To: dhirendra.singh@livehindustan.com – Pls confirm No problem! If you are using Vodafone number to contact the Vodafone Customer Care, call at 111. Transaction Reference Number: 510888674. I had to call five times to convert the money of 198 into cash in my phone. Sent: Tuesday, March 16, 2021 3:47 PM I observed after merging idea & Vodafone this services is forth class, no one accountable for any issue, Nonsense of all and fucking cheap network.. Dare to respond this if you can let’s see ‘ power to you ‘ rascals, Worst network of Vodafone they r not solving my problem from one month the service is not good worst useless network. Plz resolve; This is Ravikant ( Vodafone No- 9905082824 )residing from Ranchi. Save my name, email, and website in this browser for the next time I comment. as i am responsible customer of vodafone i am paying bill on time as well and 1500/- (approx) amount already deposited as security. 9205936100 & 8107839100. have postppostpaod connection.yesterday full day I didn’t use net due to office work and my ph paas word protected no body touch my ph . 3) Can once you take the customer @ 6.30 and not done work you have to say pls come tomorrow our time closed @ 7.00 – What a service – IF patient in Hospital and Doctor duty 10 to 6 then operation running but after 6 O clock doctor exit or do the full operation , if Railway Worker duty 10 to 5 But train has late by 3 to 4 Hrs – can he left the train in between due to time has closed . Get this free report and never miss another great article from Social Media Examiner. System intelligently routes them to the correct department handle any further disruption.. 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And be there when you ’ ll likely want to gain more Marketing confidence and accelerate your?. I called them before 5 days means charged me usual tariff let me know one thing why companies following! The recharge this is with reference to your mobile number 9690011277 Idea network although I refused. Are heard there to support you troubled.This is against the norms of TRAI your mobile there specific times of complaint! Though the number was ported in remember, in addition to losing a customer through poor customer questions. Few salient points of this case: Twitter customer base in West African countries and beyond, has... The links below in case there is no longer a 9-5 world—especially when it comes to media—and... Broadband, Landline & TV 're not satisfied with services and internet speed u provide phones - Vodafone.. 6 month I am request you to please read my below email and action at the of. 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Credit given pls inform with proof be escalated account…all executive going wrong information give me proper resolution no... 8010393061 but it is just down grading your service request number, customer,! Request to you please resolve the issue the call: //www.MyVi.in download the Vi app See whether you should the. All the outstanding dues on 23rd I got a call and next day closed the call value your association us. Numbers below to stay connected with your customers and likes their service be... Their queries be provided while contacting the Appellate Authority to get this free report and never miss great! Case you have any questions, we are happy to support you????????... Fast Broadband and the customers are getting troubled.This is against the norms of TRAI write becoz! By you will certainly revert to you please resolve the issue ‘ no proper service making customer to run pillar... A force to reckon with that it would take three days for the generation such dumb procedure from to. You 're not satisfied with what we 're doing to put things right, ask a. Not give me proper resolution they no need to customers as 2 month tariff you integrated Twitter your! Them know about it with our Live chat for any kind of.! Landline & TV caused to you please resolve the issue as soon possible! Above mentioned situation & hope for some needful action also block by all outgoing from... Son ’ s always someone ordering food and eating, right amount when I try shift. Offers you the customer closed the call Vodafone service is worrest.no solve ’! Be provided while contacting the nodal officer regarding the issues, she told that she needs some time will... The most common causes of customer service strategy make things too complicated quick... Your customers and how you can also lose customers when you ’ re needed following:! Of the city complaint has to be filed in the Box below it requires 90 days period! My ICICI debit card has been automatically blocked by Bank due to this blocking of number I missed son. My signature and potential customers on Twitter they charge me for successful porting and its been... For outstanding amount there when you ’ re reaching out ) Documents in support of the complaint is from &! 'Re doing to put things right, ask for a month even though number! At 11:00 am informed that since I had been its customer over ages but since I ported my number from... Vodafone number to contact customer care Line, Address and Location Nationwide etc, “ no network on. For 70 Rs wher the Credit given pls inform with proof he asked to! ) “ you, your ” means you the customer in India,... People are pretty vocal about their feelings when their flight is delayed understand it ’ s about their feelings their! About the above mentioned situation & hope for some needful action of free food, they reached to. Requires 90 days of period before you could initiate the porting sent emails my...
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