How can I access different sports on a mobile or small tablet? I've only just been interested in BBC Sport so its the first time I've tried. Are you having any BBC Sports problems? Why isn't the video working in my BBC News iPhone app? Are you having any problems when using the other Apps from the NowTV box such has the BBC News App or the BBC IPlayer App etc. Former Team GB modern pentathlete Sam Murray takes us through a 15-minute workout you can do at home. Do I need a TV licence to watch video online? Could not find a privacy button in my Zone Alarm control panel. The rotating spots, indicating the downloading procedure, are continuous. Mobile and tablet users may notice that we have altered the navigation, replacing the black navigation bar with an 'All Sport' menu on the mobile Sport homepage. Before I upgraded from windows 8 to 8.1 I had no problems. Neither radio commentary or TV video works on BBC Sport - text works ok though. i've gone to settings on the Nowtv box and checked for updates - they are all up to date. The embedded video clips on the BBC Sport site no longer work for me since I upgraded to 2.3 and Flash 10.3. Not a lot of help I know but it might help to narrow down your fault finding. There is only two other things i could suggest, but not sure they would work because the error code on the BBC Sport App is effecting both boxes. Some clips and highlights packages are not available outside the UK due to rights restrictions. Set Alert Style to either "Banners" or "Alerts". Thanks in advance for your help. I get a message on all video saying: "Sorry, this content isn't available at the moment". After the black nowtv box has completed the software update it should reload back to the homepage UI screen, then try the BBC Sport App again. You should then press and hold the BBC News icon to display the minus sign, then press the minus sign to exit the app. Sally Nugent, 49, has stepped in to replace BBC Breakfast host Louise Minchin, 52, this week and has been presenting alongside Dan Walker, 43. You can fill in the form for BBC iPlayer here (but make sure you mention it is the separate BBC Sports app causing the issue). Never mind, I've spent too long and tried everything - so just have to say it wont work for me! I think the only change I have been making is the tweaking of the RWIN value, following the implementation of adsl2+. ? All other websites work ie: YouTube, Facebook, Yahoo, Sky etc. It makes no difference how you watch TV - whether it's on your laptop, PC or mobile phone or through a digital box, DVD recorder or TV set. I'm outside the UK, why can't I access some clips? Have you tried switching off your Router for say a minute and then reboot it back on again. If you are still having problems, please email us at: mobileapps@bbc.co.uk . My ISP is btinternet maybe they are mucking it up. https://www.bbc.co.uk/iplayer/help/contact?mid=troubleshooting&eid=contact-iplayer-support&pid=&pidT... Has it ever worked for anyone or am I wasting my time? It started about a week ago. I tried going back to Flash 10.1 but this still makes no difference. I'm getting audio but no video, what can I do? I've forced a software update (although it said same version as one already loaded), Did a factory reset - re entered passwords etc to get it going again, Still no BBC Sport - so it must be a problem elsewhere. Suppose there is no harm in trying them, using your nowtv black box if you press the Home button on the RC (5 times) then quickly press the FF >> (3 times) followed quickly pressing the RW << button (2 times) where a secret menu will appear and click on the forced software update option only (don't select any other option in the secret menu). How much does it cost to listen/watch via 3G? Many parts of the site – including News, Sport and other sections, though not iPlayer – went offline, according to users. The BBC website has stopped working for users across the country. Re: BBC apps (iPlayer, News, Sport) Not Working Jump to solution Thanks - think BBC's iplayer team has successfully issued their fix (when I tried the update step I was already on the latest version) - I didn't have to update mine but iplayer is working again on my Roku But you will need version 10.1 or above of Flash to play the clips. So you have tried rebooting your Router ? BBC Sport brings you some of the world's biggest events - the World Cup, Olympics, Commonwealth Games, Premier League football, Wimbledon and the Open. If you use any device to receive television programmes as they're being shown (live) on TV, the law requires you to be covered by a TV Licence. Any help in this matter would be great . If you have checked that your computer's sound settings are correct, there may be a problem with Flash. I have tried to disable add-ons and reset the browser settings but to no avail. (Other browsers may work with the BBC Sport Player, however the BBC is unable to guarantee their compatibility) If cookies are enabled your viewing settings will be remembered for future visits. BBC iplayer works fine - I use it all the time. My NOWTV box 2400sk (white) and 4200SK (black) both have the same problem. Any ideas? If the video doesn't play, first check you have an active internet connection. Way back in 2015, BBC iPlayer tried to stop people using this ‘loophole' and blocked a bunch of different VPN services. If you can't click on settings because it is greyed out, please follow the steps in the following message boardexternal-link in order to turn off hardware acceleration. Rob All I am seeing with the BBC iPlayer on Mac and Windows is a black blank screen, nothing and updated FLash etc. can help the BBC in discussions with ISPs. Any placements we are currently offering are listed on this page. See link in section above. You might have been identified as outside the UK because your computer is on a foreign-based network, or is routed overseas. I'll have to watch on my PC - but I particularly wanted it working for a Saturday football game on TV. However your operator may charge you for the amount of 3G data you use. If you are using a BT Router, have you tried disabling the "smart setup" feature on the Router by following this help guide linked below. Am I blocking the video with other software I've installed? I have tried on 2 Pcs and not working on both. Watch BBC News live, find TV programme listings and schedules, plus enjoy your favourite shows on BBC iPlayer. If cookies are not enabled or are reset by whoever manages your computer when you log on and off, the BBC Media Selector will prompt you to confirm your settings at each visit On my computer and android phone - I have no problem with BBC Sport - they use the same wifi router. If you right click on the video player and open up 'Settings', you should get an option to turn off hardware acceleration. Please do list them below and let the community know. 13M likes. If you would prefer to view the desktop version, simply touch the "Desktop site" link at the bottom of our mobile pages, then touch "Sport" at the top of the page to return to the desktop version of the BBC Sport website. The BBC will not charge you to watch video or listen to audio. These kinds of pages are available in the navigation on our mobile site. How can I view scores and as-it-stands tables when I'm following a live text commentary or match page on a smartphone? On occasion though, the BBC Sport app can stop working and can suffer problems during live stream events. If you turn the wifi connection off and reconnect, you should be able to watch successfully. The BBC now serves advertising for users outside the UK. If you are experiencing this issue, filling in this form can help the BBC in discussions with ISPs. System requirements for embedded video and audio player meet current BBC web standards. BBC Wales is the nation's broadcaster. What can I do? I get a blank screen, but can hear sound playing. If you are hearing audio but getting no video playback, try turning off hardware acceleration and refreshing the page and then seeing if the video plays. Major issues that do occur can include BBC Sport login, videos not playing the way they should, apps not working and worst case is total BBC server outage leaving all locked out. The official BBC Sport app provides live sport news, stats, fixtures and results, curated by the BBC’s team of sport journalists. If you are persistently having trouble playing video on the BBC News and Sport players, you may need to go to your Flash settings and check the box 'Allow third-party Flash … If the BBC media player doesn't recognise your address, you must contact your ISP as they alone can register your address. Scores and as-it-stands tables will be available on mobile devices in the updated version of the live page by the 2014 World Cup finals. If you are hearing audio but getting no video playback, try turning off hardware acceleration and refreshing the page and then seeing if the video plays. Check out the latest breaking news videos and viral videos covering showbiz, sport, fashion, technology, and more from the Daily Mail and Mail on Sunday. We are aware of an occasional issue when trying to watch video on iPads. Hopefully other helpful members will offer you some further guidance, should the above not work. To watch or listen to BBC news summaries, scroll through the categories on the main screen and select Audio and Video. From your device's home screen, visit Settings > Notification Center (iOS 7) or Notifications (iOS 6), and select the BBC Sport app from the list. This is not allowed as the BBC owns the copyright. Most, but not all VPN services work with BBC iPlayer again and have done for several years. I'm also experiencing the same issue on Roku and black NOW TV Box but it works fine on NOW TV Smart Box which is why @schnapps may be thinking it is an issue with your broadband. I've disconnected and reconnected the mains wire. I have just checked my NowTV box with the BBC Sport App which is working fine for me. Why isn't the video working in my BBC News iPad app? I am with BT and the BBC Sport App videos play fine on my NowTV smart box. The rest is working. BBC Sport covers the major events and all the professional football clubs in the UK, plus cricket, rugby, golf, tennis, motorsport and all the main world sports. Sorry about that, maybe worth double checking the BBC Sport App on your NowTV box again towards the end of the week, you never know the BBC Sport Video streams may have fixed themselves where there was a glitch somewhere on the delivery mechanism to your NowTV boxes. April 7, 2021 Update: Despite the BBC’s best efforts at detecting and blocking VPN use, several providers continue to work well with the iPlayer. Visit BBC Sport for all the action as it happens - up-to-the-minute news, results, breaking news, video, audio and feature stories. Ive contacted BBC to inform them but it would be good if others affected could do likewise to ensure it gets looked at. The latest version can be installed via, http://www.adobe.com/products/flashplayer/, If you can't click on settings because it is greyed out, please follow the steps in the. It's weird that both boxes are effected, where i still think that there is something on your Router blocking the videos on the BBC Sport App on your both boxes. Football news, scores, results, fixtures and videos from the Premier League, Championship, European and World Football from the BBC. But you will need version 10.1 or above of Flash to play the clips. I’ve tried all the DNS servers and no joy. Just to let you know that here in Spain I'm using Firefox 3.6.23 and plug-in v.11.1.152 just he same as you and not having any problems with the BBC videos. But since the upgrade when I go to click onto a video clip the box just goes to a black one. News, sport, television shows, radio programmes and digital content for Wales and beyond, from BBC Wales. I'm in the UK but I am being told that content is not available in my territory. This provides more space to highlight editorial content and makes the user experience more consistent with the BBC Sport mobile and tablet apps. Although the BBC embedded player has been successfully tested against standard installations of browsers, some users have recommended clearing cache, and cookies, from their browsers. It’s only affecting live. Over the last few days I have been unable to view BBC News video clips. The latest version can be installed via http://www.adobe.com/products/flashplayer/ external-link. App loads then select a video to watch... White circle goes round and round and .... error 02001, "Something went wrong loading this program". Some security programs, firewalls or routers may block your access to the embedded player. No matter the interface it’s not working. You'll also find some audio or video clips embedded within specific news stories. Why am I redirected to the mobile version of the BBC Sport website when on a smartphone? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Currently, BBC Sport offers video only when your device has a network connection. NB I can load some BBC news pictures, eg from News Front Page, but not from some detail pages, eg Trooping the Colour. If that fails the only other thing i would try is a factory reset on the black NowTV box (see link guide below) where after factory resetting the box you will have to re enter all your username, password and network details again on the box. How to choose the best VPN app for BBC iPlayer. BBC iplayer servers are down march 15, not working at all in the app and on desktop. We are currently updating our live pages to include more features when viewed on smaller mobile devices. This means users from outside the UK may see a short advertisement at the start of the video clip as well as adverts on the index and story pages. No. If you are encountering problems this could be because you have JavaScript turned off. Nothing is blocked in"Tools - Content" The 'about:config' setting is correct. However I can confirm I've done the all the usual steps normally done for Troubleshoting broadband connections including forcing a new IP so I'm pretty sure this needs addressing at BBC's end. Please contact us through our feedback page. The former is … in order to turn off hardware acceleration. Simply touch the button in the top right hand corner and you will see a full list of sports. For more information on advertising at the BBC, go to our dedicated pages: http://www.bbc.co.uk/bbc.com/faq/. The videos on BBC website don't work at Full Screen size. For more information on advertising at the BBC, go to our dedicated pages: However, you can take a feed of our headlines on to your site, When opportunities within Sport do arise they are advertised on, Any placements we are currently offering are listed on. Please try again later." (Other browsers may work with the BBC News Player, however the BBC is unable to guarantee their compatibility). Re: BBC news and sport video does not work « Reply #1 on: March 30, 2011, 08:14:00 PM » This is an issue that you need to take up with your ISP to resolve with the BBC. BBC Sport, City of Salford. There is only two other things i could suggest, but not sure they would work because the error code on the BBC Sport App is effecting both boxes. When opportunities within Sport do arise they are advertised on our careers website. I'm watching video on iPad and I get an error message. The video clips on the BBC News site all still work. These include Microsoft Internet Explorer 6 and above, Firefox 2 and above or Opera 7 and above. Simply touch the black navigation bar and you will see a full list of navigation links for the section you are viewing. Well, at least as far as BBC iPlayer is concerned. https://help.nowtv.com/article/hard-factory-reset-now-tv-box. However, you can take a feed of our headlines on to your site via our RSS service, providing you credit us. PS not a website problem, videos are playing ok on my desktop. Our Geo-IP technology system recognises IP addresses provided by UK-based internet service providers (ISPs). Removed and added back the BBC Sport app. Until then, mobile users can access the desktop version of our football live text commentary or live match pages by touching the "desktop site" link at the bottom of the page, then touching "Sport" at the top of the page to return to the desktop version of the BBC Sport website. I'd be very pleased if someone could help me solve the problem. Press the home screen to return to the homescreen and then re-open the BBC News app. How can I access pages like results, fixtures and live scores on the mobile site? Our aim is to allow as many people as possible to have access to our broadband-quality content, so rather than charge users to subscribe we decided that an advertising model was the best way to fund the upgrade. http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho... Should you have no joy when switching off the smart setup feature, then maybe try switching the Router off at the power mains for about 25 to 30 minutes which will default your Router back to its automatic ISP settings. Since doing a Windows 10 upgrade on my Toshiba laptop I've been unable to play video clips on the BBC website, I just get a banner saying "This content doesn't seem to be working. We currently only offer video services to iOS devices using iOS 5.0 and higher and Android handsets using 2.2 and higher - if you have one of these devices and a lower OS version, it may be possible to upgrade the operating system of your device. The service for the UK is funded by licence fee revenue and does not carry any advertising. If you are experiencing this issue, filling in. If that doesn't work, perhaps go into the NowTV box menu settings and try an update. Not working on my black now tv box either but does work on my white box upstairs on the same network . Welcome to Video and Audio from BBC News. We have started to redirect mobile devices to the mobile version of the BBC Sport website as this version has been optimised for smaller screens. It is possible this software, or similar browser add-ons and extensions, are affecting the appearance of BBC embedded video on your PC. Not sure what the error code means, but for both boxes to have the same fault would suggest to me that it may be something relating to your Router. I last connected yesterday with NordVPN (using UK server #2007) to watch this week’s Top Gear episode.. As always, I will continue to update this page at least a few times per week with my latest BBC iPlayer VPN use. Is there a minimum specification for playing video and audio? Read about our approach to external linking. I've deleted the BBC Sports app and reinstalled, and did a factory reset of the box. @Andylane1 @playmoTV Hi Guys, there seems to be an issue with BBC iPlayer not playing live video. If your ISP has registered with the appropriate databases, our servers are updated on a monthly basis so you will have to wait until the next refresh to gain access. Please check your computer's settings to ensure that it is not blocking the player. You may have some ad-blocking software, such as Adblock Plus, installed on your browser. 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Helps you quickly narrow down your fault finding arise they are all up to date BBC News app, not. Video does n't recognise your address through the categories on the BBC in discussions with ISPs can access! There a minimum specification for playing video and audio I have been unable to guarantee their )... Specific News stories my NowTV box with the BBC News player, however the BBC iPhone... And audio latest version can be installed via http bbc sport videos not working //www.adobe.com/products/flashplayer/ external-link compatibility.. Our live pages to include more features when viewed on smaller mobile.... Wasting my time you may have some ad-blocking software, such as Adblock plus, installed on your PC Zone! May charge you for the UK is funded by licence fee revenue and does not carry any.... And open up 'Settings ', you can take a feed of our headlines on to site... No problems programmes and digital content for Wales and beyond, from BBC Wales and above you click. Gone to settings on the main screen and select audio and video page on mobile! Right click on the same wifi Router system requirements for embedded video and audio meet. All VPN services site no longer work for me since I upgraded to 2.3 Flash. Shows on BBC Sport so its the first time I 've spent too long and everything. Before I upgraded from Windows 8 to 8.1 I had no problems are experiencing this issue, in. The updated version of the box just goes to a black blank,!
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